MCP server for Lightspeed Retail
Your AI assistant, connected to your shop.
Bridge is a hosted MCP server for Lightspeed Retail. Connect Claude, ChatGPT, Gemini, or any MCP-capable assistant to your live POS data and ask plain-English questions about your customers, inventory, workorders, and sales.
Ask it questions, or let it do the work — you decide which. Per-tenant database isolation. Built by a 15-year Lightspeed retailer, not bolted onto a generic BI stack.
- Hosted on AWS, in the United States
- You choose what it can touch
- Per-tenant database
{ shop: "Eastside", status: "open", due_before: "2026-05-23" }- #4821 · Trek Domane SL5 tune-up · J. AlvarezWed
- #4830 · Wheel rebuild — drive side · R. ParkThu
- #4847 · Headset replacement · S. VuFri
Two of these are waiting on a special-order part. Want me to pull the PO status?
Example: Claude calling bridge.query_workorders via MCP.
What you can ask
Questions you would normally pull a report to answer.
With Bridge, your AI assistant runs the query, reads the result, and answers in plain English — usually in a second or two.
“Which items have I sold in the last seven days that don’t have reorder points set — and aren’t special orders?”
resolves toquery_item_sales · query_inventory
“Which items haven’t sold in twelve months but still have reorder points active?”
resolves toquery_inventory_aging
“A customer needs a special-order part — do I already have one at another shop I could transfer instead?”
resolves toquery_inventory_by_shop · query_open_special_orders
“Which top customers haven’t come in lately and could use a small reach-out?”
resolves toquery_top_customers · query_due_for_visit
“Which items in inventory are above the max I set?”
resolves toquery_inventory
“Build me a daily sales + service report and email it to me every morning.”
resolves toquery_sales_summary · query_workorders
See everything you can ask →Sales, inventory, customers, service, purchasing — and what your assistant can change for you on Pro.
See it in action
Bridge in the assistant you already use.
Three places you’d actually talk to your shop — at the desktop, from the command line, on your phone. Same Bridge underneath.
Desktop browser
Claude or ChatGPT on your desktop, calling Bridge.
Command line (CLI)
Bridge from a terminal — for the technically curious.
Mobile phone
Bridge in Claude / ChatGPT mobile.
How it works
Five minutes of your time. We do the rest.
- 01
Sign up, pick a tier, pay
Fill out the registration form, pick your tier, and pay. About two minutes.
- 02
Authorize Lightspeed
Sign in as the owner of your Lightspeed Retail account and approve Bridge. Lightspeed shows you every permission before you approve. On Standard and Premium Bridge asks for view-only wherever Lightspeed offers it; for a few areas Lightspeed has no view-only option, so those permissions read “view, create, update” and Bridge doesn’t use them to change anything. On Pro you also approve write permissions. Another two or three minutes.
- 03
We sync, then notify you
Bridge pulls your full Lightspeed history into a private database for your tenant. For a small shop this finishes quickly; for a large multi-location shop with years of history it can take eight hours or more. We email you when it’s ready, and you paste one URL into Claude, ChatGPT, or Gemini.
Bring your own assistant. Bridge is not another AI tool with another login. It plugs into the one you already pay for.
Get Bridge →Built for retail, not generic BI
Tools shaped by how a specialty shop actually runs.
Bridge ships 108 tools that read your shop — named after the questions retailers actually ask, not generic list-this / get-that. On Pro, 40 more become available that act on your data. A small sample:
query_workorders
Open service jobs by shop, status, customer, or date.
query_inventory_aging
Stock sitting too long, by category and shop.
query_attach_rate
Service add-on rate per technician and per category.
query_top_customers
Highest-LTV customers in any window.
query_due_for_visit
Customers overdue for service based on last visit.
query_sales_yoy_comparison
Period-over-period sales, any grouping.
query_market_basket
Items that sell together, ranked by lift.
query_employee_sales_performance
Per-employee revenue, attach, and ticket size.
99 read tools across customers, inventory, sales, workorders, employees, POs and shop comparisons, and 40 write tools on Pro. Bridge syncs with Lightspeed continuously. On Standard and Premium your assistant can see the write tools and preview exactly what a change would do, but it can’t apply one: applying needs Pro and a seat you’ve authorized. On Pro, you grant write access one seat at a time.
Two ways to work
Some owners want an analyst. Some want a hand.
On Standard and Premium, your assistant reads. It answers the question — what sold, what’s aging, who hasn’t been in — and hands it back to you. You decide, you act. That isn’t a starter mode. For plenty of owners it’s exactly the arrangement they want.
On Pro, your assistant can also do the work: update prices and costs, set reorder points, manage tags, build purchase orders, move work orders along. You grant that person by person, across sixteen separate permissions — so your service writer can manage work orders and nothing else, and your buyer can build POs but never touch a price.
And every change it makes leaves a dated note on the record in your own Lightspeed account, in the Internal Note field your staff already read. Nobody has to trust a log we keep to see what happened.
Same data, same shop, same product. The difference is how much of the work you want to keep.
Pricing
Flat monthly. Pick how often Bridge syncs with Lightspeed.
One price per shop location per month. Additional shops on the same Lightspeed account are ~50% off. Unlimited AI use within each seat. No per-call charges, no AI credits, no surprise overages. Pro adds write access.
Standard
$39.99/mo
first shop location
+$19.99/mo each additional shop (~50% off)
New accounts: 30-day free trial
A solid baseline for looking back. Bridge syncs with Lightspeed once a day, by default early each morning, so your assistant sees everything up to that sync: in practice, yesterday and earlier. For same-day numbers, choose Premium or Pro.
Syncs with Lightspeed every 24 hours
1 admin (read + write on Pro) seat included
- 108 tools that read your shop
- Full Lightspeed history on first sync
- Syncs with Lightspeed once a day (early morning by default) — activity after a sync appears after the next one
- Per-tenant database, US-hosted
- Read-only: your assistant can look and preview, never change
- Audit trail per seat
Premium
$59.99/mo
first shop location
+$29.99/mo each additional shop (~50% off)
Hourly sync. The sweet spot for shops whose AI runs intraday reports or watches inventory through the day.
Syncs with Lightspeed every hour
1 admin (read + write on Pro) seat included
- Everything in Standard
- Syncs with Lightspeed every hour
- Intraday sales, service/technician, and inventory context
Pro
Popular$99.99/mo
first shop location
+$49.99/mo each additional shop (~50% off)
Your assistant stops handing the work back. Updates prices and costs, sets reorder points, manages tags, builds purchase orders, moves work orders. Writes are granted person by person, and every change is logged so you can see exactly who changed what, and when.
Syncs with Lightspeed every 15 minutes
1 admin (read + write) seat included
- Everything in Premium
- 40 more tools that act, on top of the 108 that read
- Write access granted per seat, across 16 separate scopes
- Every change logged, with a dated note left on the Lightspeed record
- Syncs every 15 minutes
Why Rizolvr
Built by a 15-year Lightspeed retailer.
I ran my own bike shop on Lightspeed Retail for fifteen years before starting Rizolvr. I’ve pushed a manufacturer price update through the system and then walked the floor re-stickering every affected item. I’ve rebuilt seasonal min/maxes when a vendor stocked out mid-season. I’ve paid for dozens of plug-ins along the way that promised to fix one piece or another — none really did, and every one had hard limits on the reporting or the questions you could ask.
Bridge isn’t a BI platform that added MCP. It’s a tool surface designed around the questions specialty retailers actually ask — service attach rate, customers due for a visit, what’s aging on the floor, which mechanic moves the ticket. The kind of thing a generalist connector can’t ship without hiring someone who lived it.
That afternoon of re-stickering is the reason Pro exists. The assistant that can tell you which items a vendor just repriced should be able to reprice them — and then tell you exactly which ones it touched, in a note on the record, so anyone on your floor can check its work.
More about Rizolvr →Give your assistant the shop.
Sign up in five minutes. We sync your shop and email you when it’s ready. Cancel anytime. No setup fee, no contract, no AI-credit accounting.