About Rizolvr
A small studio for specialty retailers.
Rizolvr builds tools that help independently-owned shops use modern software — including AI — without giving up the things that make them independent.
Why this exists
Fifteen years on the floor.
I owned and ran a bike shop on MerchantOS before it became Lightspeed Retail — so I’ve been working with this software longer than most. I’m a process guy by nature, and I even worked with Justin and Ivan in those early days to help them fix a few bugs. Over fifteen years, I’ve closed the register at eight on a Saturday and counted bar tape on a Sunday. I’ve spent afternoons pushing manufacturer price updates through the system, then walked the floor to re-sticker every affected SKU. I’ve rebuilt seasonal reorder points mid-season when a vendor stocked out on a critical part. These inefficiencies — chasing POs, managing inventory variances by hand, recalculating costs — they chip away at margins and time. That’s what motivated Rizolvr and LS Toolkit. They’re not abstract ideas. They’re solutions to real problems I’ve lived.
I’ve also paid for dozens of plug-ins over the years that promised to solve one piece of this or another. None really did what I needed. Every one had hard limits — on the reporting, on what you could actually ask, on what shape your business had to fit into.
That experience is the reason Bridge looks the way it does. The tools are named after the questions a shop actually asks — query_workorders, query_attach_rate, query_inventory_aging, query_due_for_visit. Not list-this, get-that. The questions are operator questions. The data shapes are operator data shapes.
Rizolvr already ships one product for Lightspeed retailers — LS Toolkit — efficiency tools and scheduled reports for the human-reads-a-dashboard workflow. Bridge is the second product, pointed at the same shops but at a different layer: the AI assistant the owner already uses, now with access to the same data the dashboards read.
— Brent Garrigus, founder, Rizolvr
Why now
Three things converged in 2026.
MCP became a standard
Anthropic shipped the Model Context Protocol in late 2024. By 2025, OpenAI, Google, and most enterprise AI platforms supported it. Every serious assistant can call MCP tools today.
Retailers got AI-curious
Specialty shops watched what generative AI did for marketing copy and customer support, and started asking what it could do for inventory and customers. They don't have IT departments to build the integration themselves.
POS vendors are slow
Lightspeed, Shopify, and others are adding AI features on their own schedule, inside their own walls. There's a window for a focused third-party connector to do the job better.
Who we work with.
Independently-owned specialty retailers running Lightspeed Retail. One to five locations. Owner is hands-on. Categories we know best:
- Bicycle shops
- Outdoor + paddle + board sports
- Music instrument stores
- Ski + snowboard + hardgoods
- Motorcycle + powersports
- Pet supply (independent)
- Firearms + archery
- Book + hobby + game stores
- Vintage + jewelry + watches
Not on Lightspeed Retail? Bridge is platform-agnostic at the architecture layer — Square, Shopify POS, and Vend/X-Series are on the roadmap. Today it’s Lightspeed Retail R-Series only.
How we think about it
An assistant that reads, or one that also acts.
Bridge started read-only, and for a lot of shops that’s the right and permanent arrangement. Your assistant answers the question, you make the call. Nothing about that is a limitation — it’s a working relationship a lot of owners actively prefer, and we build for it as a destination, not a waiting room.
Pro is for the owners who got tired of being the last step. Their assistant can update prices and costs, set reorder points, manage tags, build purchase orders and move work orders — and it does that under permissions the owner hands out one person at a time, across sixteen separate scopes.
We built the accountability before we built the volume. Every change lands with a dated note on the record inside Lightspeed itself, where your staff already work, so nobody has to take our word for what happened. Most changes can be put back exactly as they were. Creating a brand-new record is one-way, and we say so on the page rather than letting you find out.
Pro is in beta today and opens with an invite code. We’re onboarding a few shops at a time, on purpose — we’d rather be close to the first dozen than fast to the first hundred.
Request a Pro invite →Want to talk?
We answer every email. If you are a specialty retailer on Lightspeed and you have ideas for what your assistant should be able to do, we want to hear them.